Are you a self-driven go-getter who enjoys the rush of sales? Do you enjoy prospecting for leads, presenting the merits of an award-winning program and helping your company grow? Check out Goldfish Swim School! We're not your typical company. We wear flip flops, sing on the job, tell corny jokes and love what we do! We offer paid training and set shifts that work perfectly for folks who are in school or balancing other commitments or jobs. We're currently looking for a sales expert to present our program to interested prospects and convert them into loyal members. The ideal candidate will be a sales maven, a team-player and an exceptional ambassador for Goldfish Swim School. If you want an easy front desk job simply greeting customers, this position is not for you. But, if you love the rush of adrenaline from being busy, are self-directed and love meeting and beating goals -- we want to talk to you!

Duties and Responsibilities:

Responds to inquiries and leads in a timely manner, presents the merits of Goldfish Swim School and converts prospects into loyal members.
Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
Processes student registrations using Salesforce and iClassPro booking software.
Resolves customer concerns/complaints using a professional approach.
Assists members with purchases of merchandise and vending.
Greets parents and students as they report to the front desk.
Checks in students on the attendance tracking system.
Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area.
Checks voicemail and email correspondence and responds in a timely manner.
Provides administrative support to management.
Makes collection calls to resolve billing issues.
Prepares student lesson schedules for use by instructors and management staff.
Fulfills other duties and responsibilities as assigned by the Employer.

Experience using Salesforce or another CRM program is a plus!

Requirements:

Desire to work with children and make a difference
Excellent interpersonal communication and organizational skills
Must pass background check

Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems.

Compensation: $13.00 - $16.00 per hour

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life’s accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

For the fastest response to interviews & follow-ups. Opt-out anytime.

Let Us Text You!

Texting increases your chance for an interview. Texts for this job only. Opt-out anytime.

Location

Address

City

States

ZIP Code

Resume/CV

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Highest level of education?*

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application?*

Are you able to swim?*

How many years of customer service and/or office administrative experience do you have?*

How many years of sales experience do you have?*

I was referred to this position by a current employee

Who referred you?

Why Dive In With Goldfish?

Paid Training

We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.

Flexible Schedules

Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!

All Are Welcome

At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.

Make Waves...In Your Community

Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!

Make Waves...In Your Career

Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!

High Fives & Tropical Vibes!

We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!

Going for Gold!

We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.

Grow with Goldfish

There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!